Privacy Statement of Smart48 1 January 2021
During the processing of personal data Smart48 works conform the requirements of the
applicable data protection legislation, like the General Data Protection Regulation. This
means we:
• clearly specify our purposes before we process personal data, by using this privacy
statement;
• limit our collection of personal data to only the personal data needed for legitimate
purposes;
• first ask for explicit permission to process your personal data in cases where your
permission is required;
• take appropriate security measures to protect your personal data and we demand
the same from parties who process personal data on our behalf;
• respect your right to access, correct or delete your personal data held by us.
Smart48 is the party responsible for all data processing. In this privacy statement, we will
explain what kind of personal data we collect and for which purposes within our online
service Smart48. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the
contactdetails of Smart48 at the end of this privacy statement.
Certain features of our service require you to register beforehand. You will have to provide
some information about yourself and choose a username and password for the account that
we will set up for you.
For this purpose, we use your name and address details, phone number, invoice address, email address, payment details, gender and birth date. We need this data because of our agreement with you. We store this information for six months after you closed your account. We will retain this data so that you do not have to re-enter it every time you visit
our website, and in order to contact you in connection with the execution of the agreement,
invoicing and payment, and to provide an overview of the products and services you have
purchased from us.
We will use your personal data when handling your order. We may share your data with the
delivery service to have your order delivered. We may also obtain information on your
payment from your bank or credit card company.
For this purpose, we use your name and address details, phone number, invoice address,
email address and payment details. We need this data because of our agreement with you.
We store this information for six months after your order has been completed. Certain types
of personal data will be retained for a longer period with regards to the legal tax retention.
We collaborate with other organisations, that may receive your personal data.
To handle your orders, we work together with:
• Our payment provider Mollie and Exact
We have a newsletter to inform those interested on news, tips and information about our
products and services. Your e-mail address is added to the list of subscribers, only with your
permission.
For this purpose, we use your email address, first name and last name. We do this on the
basis of your consent. We store this information until you cancel your subscription.
You may cancel your subscription to our newsletter at any time. Each newsletter contains a
link to unsubscribe from our newsletter.
Via Smart48 you can take out a paid subscription. We use your personal data to complete
the payment.
For this purpose, we use your name and address details, phone number, invoice address,
email address and payment details. We need this data because of our agreement with you.
We store this information for six months you cancelled your subscription. Certain types of
personal data will be retained for a longer period with regards to the legal tax retention.
You can use our contact form to ask questions or make any request.
For this purpose, we use your email address, first name and last name. We do this on the
basis of your consent. We store this information until we are sure that you are satisfied with
our response and six months thereafter. This way we can easily access the information in
case you have any following questions and train our customer service to improve even
more.
Other than the advertisements on the website, we can inform you about new products or
services:
• by e-mail
• via social media
You can object at all times against this promotional communication. Every e-mail contains a
cancellation link. On social media, you can block us or use the cancellation option. You can
also inform us through your account.
If necessary, we may collect your location data (GPS). If that is the case, you will be asked to
grant consent beforehand. This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
Our online service shows advertisements. We do not publish these ourselves, but we collaborate with advertising companies. These companies keep track of what you like, and
use that information to only show or make nice or interesting advertisement or offers in the
future.
Except for the parties necessary to deliver the above mentioned services, we do not under
any circumstance provide your personal data to other companies or organisations, unless
we are required to do so by law (for example, when the police demands access to personal
data in case of a suspected crime).
Our website features social media buttons. These buttons are used by the providers of these
services to collect your personal data.
We keep statistics on the use of our online service.
Our online service makes use of cookies. Cookies are small files in which we can store
information, so that you do not have to fill in that information again. We can also use them
to see whether you are visiting us again.
The first time you visit our online service, we will show you a notification explaining our
cookies and ask for your permission for the use of these cookies.
You can disable the use of cookies through your browser setting, but some parts of our
website may not work properly as a result of that.
We made arrangements with other parties who place cookies through our website.
Nevertheless, we cannot fully control what they are doing with their cookies, so please read
their privacy statements as well.
We use Google Analytics to track visitors on our website and to get reports about how
visitors use the website. We accepted the data processing agreement from Google. We do
allow Google to use information obtained by Analytics for other Google services, and we
anonymize the IP-adresses.
We take security measures to reduce misuse of and unauthorized access to personal data.
We take responsibility in the security of your personal data. We renew our security measures
to ensure safe storage of personal data and keep track what might go wrong.
We reserve the right to modify this statement. We recommend that you consult this
statement on a regular basis, so that you remain informed of any changes.
You can always contact us if you have any questions regarding our privacy policy or wish to
review, modify or delete your personal data.
You have the following rights:
• Right of access: you have the right to see what kind of personal data we processed
about you;
• Right of rectification: you have the right to rectify any personal data we have
processed about you, if this information is (partially) wrong;
• Right to complain: you have the right to file a complaint against the processing of
your personal data by us, or against direct marketing;
• Right to be forgotten: you can file a request with us to remove any personal data we
have processed of you;
• Right to data portability: if technically possible, you have the right to ask us to
transfer your processed personal data to a third party;
• Right to restriction of processing: you can file a request with us to (temporarily)
restrict the processing of your personal data.
If you exercise any of the rights mentioned above, we might ask to identify yourself with a
valid ID, to confirm it is your personal data. If so, it is important that you hide your social
security number and photo.
We will usually respond to your request within one month. This term can be extended if the
request is proven to be complex or tied to a specific right. You will be notified about a
possible extension of this term.
If you want to file a complaint about our use of personal data, please send an e-mail with
the details of your complaint to support@smart48.com. We will look into and respond to any
complaint we receive.
If you think that we are not helping you in the right way, you have the right to file a
complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Smart48
Kleine Noord 61A
1621JE Hoorn
e-mail: support@smart48.com
